Connect your WordPress site

Check these four things first and the rest takes a few clicks.

• Your site runs WordPress 5.8 or later on PHP 7.4 or later.
• You can log in to WordPress as an administrator. Only administrators can see or change the plugin’s settings.
• One of the supported form plugins listed below is active on the site.
• Your WhizInvoice plan has room for another website: Free connects 1, Solo 15, Business 40 and Multi brand 100.

The plugin listens to the form plugins below. The settings page shows which of them it found on your site under Forms found, so you can confirm yours is listed. Ten form plugins are supported today, a catch all for the rest is on its way, and most other WordPress forms will then work too.

• Contact Form 7
• WPForms
• Gravity Forms
• Fluent Forms
• Elementor forms (part of Elementor Pro)
• Ninja Forms
• Formidable Forms
• Forminator
• Everest Forms
• The Divi contact form

Each entry arrives with the name, email, phone, address and message already picked out, alongside the other fields on your form. Every entry is signed with your website’s own secret, so WhizInvoice only accepts entries that really came from your site.

Some things are never sent: passwords, card numbers, captcha answers, and any entry your form plugin has already marked as spam. Payment fields and hidden anti-spam fields are skipped too.

The plugin adds no scripts or styles to your pages and never slows a form down. Entries are sent after the visitor’s page has finished, so your visitors notice nothing different.

Nothing is lost if an entry cannot be delivered. If WhizInvoice cannot be reached, or the website is paused, entries wait in a small queue on your own site and are retried automatically, at most six hours apart. The settings page shows how many are waiting under Waiting to send.

A website is paused when you pause it yourself from Websites in WhizInvoice, or when it goes beyond the number of websites your plan includes. Resume it, or upgrade your plan, and the waiting entries arrive. To send them straight away, click Send waiting entries now on the plugin’s settings page.

Retries run on WordPress’s own scheduled tasks, which fire when people visit your site. On a very quiet site waiting entries may take a little longer, and the Send waiting entries now button is the quickest fix.

If the plugin says the code does not look like a WhizInvoice connection code, part of it was missed when copying. A full code starts with ws_ and has a full stop in the middle, so copy it again with the Copy code button rather than selecting it by hand.

If it says WhizInvoice did not accept the connection code, the code belongs to a different website or has been replaced. Each website has its own code, and making a new code for a website switches the old one off. If you no longer have the right code, open Websites in WhizInvoice and make a new one for that website, then paste it into the plugin with Save new code.

Every entry carries a time stamp, and WhizInvoice refuses entries whose time is more than five minutes away from its own. If the plugin reports that the server’s clock is out, ask your web host to correct the server time. Once it is right, click Test the connection, then Send waiting entries now.

This message means WhizInvoice answered that your plan does not currently include this website, or that you paused it. Entries keep waiting on your site in the meantime. Resume the website in Websites if you paused it, or upgrade to a plan with more websites, and they arrive on their own. Upgrading never changes your existing data.

If the plugin instead says WhizInvoice could not be reached, your host may be blocking outgoing connections. Ask them to allow secure connections from your site to app.whizinvoice.com.