Getting paid

Know which invoices are paid

Money lands in your hand at the door or in your bank days later, but which invoice was it for? Record it on the spot, or let one of three signals tell you, and you stay in charge of every one.

The gap between paid and marked paid

A customer pays by bank transfer on Friday night. On Monday you open your banking app, scroll for a name or a reference, then go and mark the invoice paid. Until you do, the reminders keep running, and someone who has already paid gets chased.

WhizInvoice closes that gap. Money taken at the door is recorded at the door, and for money that arrives later, your customer, your bank statement or your own Stripe can tell you. None of them needs a phone call.

Three ways to know

  • I've paid, from the customer

    The invoice your customer opens has an I’ve paid button. They pick how and when they paid, and reminders pause while you check.

  • Your bank statement file

    Upload the statement file from your bank’s website. Payments are matched to invoices by the invoice number in the reference.

  • Your own Stripe Payment Link

    Customers pay by card through your own Stripe. When Stripe confirms the payment, the invoice is marked paid by itself.

When the customer taps I've paid

On the invoice, your customer taps I’ve paid and chooses how they paid, such as bank transfer or cash, the date, and a note if they like. Reminders for that invoice pause straight away, so nobody is chased while the money is on its way.

You see Customer says paid on the invoice. Press Confirm when the money is in your account and the invoice is marked paid, or Not yet and the reminders carry on, and your customer is told the payment has not arrived yet. If nobody answers for 7 days, WhizInvoice reminds you once.

Matching a bank statement file

  1. Download your statement

    On your bank’s website, download the account statement as CSV, OFX or QIF. A PDF statement cannot be read, so choose one of those three.

  2. Upload it

    Upload the file in WhizInvoice, up to 5 MB. Common Australian bank layouts are understood as they are, with no tidying first.

  3. Check the matches

    Money in is matched to open invoices by the amount and the invoice number your customers put as the reference, and you see each match before anything changes.

  4. Confirm

    Confirm the matches you agree with. Those invoices are marked paid and their reminders stop. The same line in a later download is never recorded twice.

Cash with your team

Technicians take payments only once you switch on Take payments on the job in Settings, On the job. It is off until you do, and they only see what is owed on the job in front of them.

Cash they take shows under Getting paid, Cash with your team, with who took it and when, until you tick Handed in. Nobody has to remember who is holding what, and your own cash never shows there.

What each one needs

Paid on the spot
Owner and office on every plan. Technicians on Starter and up, once you switch it on
I've paid
Nothing to set up, it is on every invoice your customer opens
Bank statement file
A CSV, OFX or QIF file from your bank, up to 5 MB
Own Stripe Payment Link
Your Payment Link and a webhook signing secret from your own Stripe account
Plan
I’ve paid, bank file, Stripe and Cash with your team on Starter and up, from US$7.99 a month or US$59.88 a year

From the WhizInvoice app and pricing page, October 2026.

Questions

Good to know

Which plans include these?

Paid already and recording a payment on your own visit are on every plan, Free included. I’ve paid, bank statement matching, the Stripe Payment Link signal, technicians taking payment and Cash with your team are on Starter and up. Starter is US$7.99 a month or US$59.88 a year, with a 14 day free trial and a 30 day money back guarantee.

Can my technician take cash on the job?

Yes, once you switch on Take payments on the job. They record cash, card or bank transfer on their phone, the invoice is marked paid, and the cash shows under Cash with your team until you tick Handed in.

Does I've paid mark the invoice paid?

No. It pauses the reminders and asks you to check. The invoice is marked paid only when you press Confirm.

Can WhizInvoice connect to my bank?

No, and that is on purpose. You download a statement file from your bank and upload it, so we never hold a login or a live link to your account.

Do you keep my bank statement?

No. The file is read once to find matches. Only the payments you confirm are recorded on their invoices.

What about PayPal or Square?

You can still add a PayPal or Square payment link to your invoices. Only a Stripe Payment Link from your own account marks invoices paid by itself, so record the others yourself when they arrive.

Stop chasing people who have paid

Choose Starter and let your customers, your bank file and your own Stripe tell you who has paid.

Free plan forever. No card needed to start.